Cancellation/Refund Policy

Welcome to GreenCRM24. We strive to ensure that our customers are completely satisfied with our products and services. However, if you are not entirely happy with your purchase, we are here to help. Please read our refund and cancellation policy carefully to understand your rights and obligations.

Refund Policy

• Eligibility for Refunds

  1. Product Condition: To be eligible for a refund, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
  2. Proof of Purchase: A receipt or proof of purchase is required for processing refunds.

• Refund Process

  1. Initiating a Refund: To initiate a refund, please contact our customer service team at [email protected] or call us at +919818817239 .
  2. Review and Approval: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
  3. Processing Time: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.

• Late or Missing Refunds

  1. Check Your Bank Account: If you haven’t received a refund yet, first check your bank account again.
  2. Contact Your Bank or Credit Card Company: There is often some processing time before a refund is posted.
  3. Further Assistance: If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

Cancellation Policy

• Order Cancellations

  1. Time Frame: You may cancel an order within 24 hours of placing it.
  2. How to Cancel: To cancel an order, please contact us immediately at [email protected] or call us at +919818817239. If your order has already been processed or shipped, we will not be able to cancel it.

• Service Cancellations

  1. Prior Notice: Services can be cancelled within 7 days prior to the scheduled service date.
  2. Refund Eligibility: Refunds for cancelled services will be issued based on our service terms and conditions.

Contact Us

If you have any questions or concerns about our refund and cancellation policy, please do not hesitate to contact us.

Cozy Vision Infotech Pvt. Ltd.
10th Floor Unit No. 23
The Ithum Tower-B
Plot No. 40, Noida Sector-62
Uttar Pradesh - 201301 INDIA
Telephone: +919818817239
Email: [email protected]

Pricing

All prices for our products and services are listed in Indian Rupees (INR). Prices are subject to change without notice, but you will always be charged the amount stated at the time of your order.

We appreciate your business and are committed to providing you with excellent service. Thank you for choosing us.